Refund and Cancellation Policy

1. General Policy

All fee payments made through our online system are considered final once the transaction is successful. However, refunds may be processed under specific conditions outlined below.

2. Eligibility for Refund

A refund may be considered in the following cases:

  • Duplicate or excess payment due to technical error.
  • Transaction failure with amount debited from the user’s bank.
  • Cancellation of admission before commencement of classes (if applicable and approved by school administration).

3. Non-Refundable Payments

  • Fees once paid for ongoing academic sessions are non-refundable.
  • Admission fees, registration charges, and convenience fees are non-refundable.
  • Refunds are not applicable for disciplinary suspension, withdrawal, or non-attendance.

4. Refund Procedure

  • The parent/student must submit a written refund request to info@thehinduinternationalschool.com within 7 days of the transaction date.
  • Valid proof of payment (receipt or transaction ID) must be provided.
  • Approved refunds will be processed to the same account within 7–15 working days.

5. Payment Gateway Charges

Any transaction or service charges by payment gateways are non-refundable .

6. Contact for Refund Queries

Email: info@thehinduinternationalschool.com | Phone: 96940 92008